Privacy Policy for JEMP
Last updated: May 18, 2026
1. Introduction
This Privacy Policy explains how JEMP ("the App", "the Service", "we", "our", or "us") collects, uses, and protects your information when you use the Service.
By using JEMP, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
Account and Profile Information
We may collect:
- Name or username
- Email address
- Athletic preferences and goals
- Sport selection
- Training-related information
- Height and weight (if voluntarily provided)
Usage and Analytics Data
We may collect information about how you interact with the App, including:
- Features used
- Screens viewed
- Workout interactions
- App performance and crashes
- Device information
- Subscription and purchase status
This data helps us improve the Service and user experience.
Subscription and Payment Information
Subscriptions and payments are processed through Apple.
We do not directly collect or store full payment card information.
We may receive limited information from Apple and subscription providers such as:
- Subscription status
- Product purchased
- Transaction identifiers
- Trial and renewal information
Device Information
We may collect:
- Device type
- Operating system
- Anonymous identifiers
- App version
- Language and region settings
3. How We Use Information
We use collected information to:
- Provide and improve the Service
- Personalize training plans and recommendations
- Track athletic progress and assessments
- Maintain subscriptions and premium access
- Analyze app performance and usage
- Prevent abuse and ensure security
- Communicate important updates
4. Analytics and Third-Party Services
JEMP may use third-party services including:
- RevenueCat (subscriptions and purchases)
- Superwall (paywalls and subscription experiences)
- AppsFlyer (analytics and attribution)
- PostHog (analytics and product insights)
These providers may process limited technical and usage information as required to provide their services.
5. Tracking and Advertising
JEMP may use device identifiers and attribution technologies to:
- Measure marketing campaign performance
- Understand app installs and conversions
- Improve advertising effectiveness
Where required, users may be asked for permission through Apple's App Tracking Transparency (ATT) framework.
JEMP does not sell personal data.
6. Data Storage and Security
We take reasonable measures to protect your information and prevent unauthorized access, misuse, or disclosure.
However, no method of electronic storage or transmission is completely secure.
7. Data Retention
We retain information only as long as necessary to:
- Provide the Service
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
You may request deletion of your account and associated data where applicable.
8. Children's Privacy
JEMP is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent where applicable
To exercise these rights, contact us using the information below.
10. International Users
Your information may be processed and stored in countries outside your own jurisdiction.
By using the Service, you consent to such transfers where permitted by law.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes become effective when the updated version is published within the App or associated services.
12. Contact
If you have questions regarding this Privacy Policy, you may contact:
Bryan Kamdem / Leonardo Granetto Email: info@northbyte.studio